Oh dear. Yet another customer service blunder. the funny thing is I didn’t even notice the original error!
Recent Posts
- Mama, i’m coming home
- The Dimensions of Design
- Creativity vs. Constraints
- Thoughts on the IA Summit selection process from an ex-chair
- Discrimination in 458 characters, not 140
- Denethor defends User Experience
- KPIs: Bringing Balance to the Force
- Men live in Boxes, Women in balls of Wire
- A User Experience is greater than the sum of it’s Touchpoints
- A new chapter: Leaving the good ship Vanguard
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My Tweets
- @Bufclayman Ok, so then extend that beyond the name - everything they say about themselves in advertising claims th… twitter.com/i/web/status/1… 1 hour ago
- Would someone who knows something about false advertising law please help me understand why Fox News is allowed to… twitter.com/i/web/status/1… 8 hours ago
- Breaking: Tucker Carlson claims he doesn't know who Tucker Carlson is. twitter.com/amy_siskind/st… 8 hours ago
A More Mauvy Shade of Pinky Russet 
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