Oh dear. Yet another customer service blunder. the funny thing is I didn’t even notice the original error!
Recent Posts
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- The Dimensions of Design
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- KPIs: Bringing Balance to the Force
- Men live in Boxes, Women in balls of Wire
- A User Experience is greater than the sum of it’s Touchpoints
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My Tweets
- @jmspool @daveixd @mediajunkie @carlmyhill Oh I agree, but I thought you were arguing that it wasn't *useful* 2 weeks ago
- @MrAlanCooper @miniver I am. However that's 3 of the fortune 100 corporations, I'm sure there are more. 2 weeks ago
- @jmspool @daveixd @mediajunkie @carlmyhill I've been inside several large orgs and design teams where it's been use… twitter.com/i/web/status/1… 2 weeks ago
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