Oh dear. Yet another customer service blunder. the funny thing is I didn’t even notice the original error!
Recent Posts
- Mama, i’m coming home
- The Dimensions of Design
- Creativity vs. Constraints
- Thoughts on the IA Summit selection process from an ex-chair
- Discrimination in 458 characters, not 140
- Denethor defends User Experience
- KPIs: Bringing Balance to the Force
- Men live in Boxes, Women in balls of Wire
- A User Experience is greater than the sum of it’s Touchpoints
- A new chapter: Leaving the good ship Vanguard
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My Tweets
- Tucker Carlson's top writer is a racist, there's a shocker. 4 days ago
- Huh. When I heard that @JimmyKimmelLive was apologizing I assumed it was for his horrible comments to Megan Fox abo… twitter.com/i/web/status/1… 3 weeks ago
- @daveloach2 @BunnyTheCat Seriously? No direct line from New Zealand to Australia? 3 weeks ago
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