Oh dear. Yet another customer service blunder. the funny thing is I didn’t even notice the original error!
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Recent Posts
- Mama, i’m coming home
- The Dimensions of Design
- Creativity vs. Constraints
- Thoughts on the IA Summit selection process from an ex-chair
- Discrimination in 458 characters, not 140
- Denethor defends User Experience
- KPIs: Bringing Balance to the Force
- Men live in Boxes, Women in balls of Wire
- A User Experience is greater than the sum of it’s Touchpoints
- A new chapter: Leaving the good ship Vanguard
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My Tweets
- @whitneyhess https://t.co/lSObqfH8MI 3 days ago
- Where is the "like 1,000,000 times button" when you need it? twitter.com/AustinTByrd/st… 5 days ago
- We could call it American Telephone & Telegraph! Oh wait ... twitter.com/ewarren/status… 2 weeks ago
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