Oh dear. Yet another customer service blunder. the funny thing is I didn’t even notice the original error!
Recent Posts
- Mama, i’m coming home
- The Dimensions of Design
- Creativity vs. Constraints
- Thoughts on the IA Summit selection process from an ex-chair
- Discrimination in 458 characters, not 140
- Denethor defends User Experience
- KPIs: Bringing Balance to the Force
- Men live in Boxes, Women in balls of Wire
- A User Experience is greater than the sum of it’s Touchpoints
- A new chapter: Leaving the good ship Vanguard
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