Oh dear. Yet another customer service blunder. the funny thing is I didn’t even notice the original error!
Recent Posts
- Mama, i’m coming home
- The Dimensions of Design
- Creativity vs. Constraints
- Thoughts on the IA Summit selection process from an ex-chair
- Discrimination in 458 characters, not 140
- Denethor defends User Experience
- KPIs: Bringing Balance to the Force
- Men live in Boxes, Women in balls of Wire
- A User Experience is greater than the sum of it’s Touchpoints
- A new chapter: Leaving the good ship Vanguard
Blogroll
My Tweets
- RT @williamcrawley: I don’t know who this is, but he’s made my day. https://t.co/g5x1kMQlMJ 2 days ago
- @karenmcgrane Now she's grown up and doesn't do such silliness (watch until the end)🤣 https://t.co/S48Abf5hCf 5 days ago
- Look at my dog (from two years ago) P.S. Happy birthday @karenmcgrane https://t.co/jByf6U84tu 5 days ago
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