I’ll keep this short.
Robert, in his post “That’s enough, Whitney Hess” [now removed from his blog], challenges Whitney’s right to be considered a leader in the UX community. I think Robert is missing something though – the major focus of most of Whitney’s speaking engagements (in my opinion) – is that anyone can have a voice. She’s been very open about the fact that she was unknown in 2008 and yet now regularly speaks and keynotes. That’s very inspiring to many, many UX professionals.
I consider it a mark of her success that members of the “UX establishment” – generally older, male, more experienced and published – don’t “get her” (and lets face it, it’s not just Robert). They’re not her target audience.
I’m not suggesting that Whitney’s message is the only one that should be told – and to paraphrase Robert himself – i’m certainly not attacking him, however, isn’t there room for multiple messages appropriate to all of the different audiences out there?
That is all.