Comments on: The Foci of User Experience http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/ User Experience, the Universe and Everything Mon, 25 Jan 2010 08:14:22 +0000 http://wordpress.com/ hourly 1 By: Viva Memphis « A More Mauvy Shade of Pinky Russet http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-174 Viva Memphis « A More Mauvy Shade of Pinky Russet Thu, 12 Mar 2009 02:06:11 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-174 [...] in Memphis. I leave on Tuesday and I still have to polish the two posters i’m taking, The Foci of User Experience and the Context of User Experience. I’m hoping to get some great discussion and feedback on [...] [...] in Memphis. I leave on Tuesday and I still have to polish the two posters i’m taking, The Foci of User Experience and the Context of User Experience. I’m hoping to get some great discussion and feedback on [...]

]]> By: Richard http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-142 Richard Wed, 29 Oct 2008 13:34:27 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-142 Liv - I hope so, I submitted 2 and this was one of them. Liv – I hope so, I submitted 2 and this was one of them.

]]> By: Livia Labate http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-141 Livia Labate Wed, 29 Oct 2008 11:01:28 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-141 I tried to post before but it failed, so here it is again: I hope this is an IA Summit 2009 poster -- right? right? :) I tried to post before but it failed, so here it is again: I hope this is an IA Summit 2009 poster — right? right? :)

]]> By: Richard http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-130 Richard Wed, 01 Oct 2008 01:11:23 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-130 IMHO we should all be more honest about what we do as we're creating experiences - even if that pushes us out of the comfort zone of what we've previously called it because thats what we called *ourselves*. I've been sitting in a room for the last 2 months creating an experience and probably splitting my time equally between ID (comprehension), IxD (control) and IA (connectedness) - previously I would have said I was doing IA, but now i'm more enlightened ;-) I think CHI is more a sister umbrella discipline to UX, I don't think the CHI folks claim to "practice CHI" do they? Not sure though! Is there anything about creating an experience that doesn't fit into one of the 3 C's? I'd love to stress test it! IMHO we should all be more honest about what we do as we’re creating experiences – even if that pushes us out of the comfort zone of what we’ve previously called it because thats what we called *ourselves*. I’ve been sitting in a room for the last 2 months creating an experience and probably splitting my time equally between ID (comprehension), IxD (control) and IA (connectedness) – previously I would have said I was doing IA, but now i’m more enlightened ;-)

I think CHI is more a sister umbrella discipline to UX, I don’t think the CHI folks claim to “practice CHI” do they? Not sure though! Is there anything about creating an experience that doesn’t fit into one of the 3 C’s? I’d love to stress test it!

]]> By: Andrew Hinton http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-129 Andrew Hinton Tue, 30 Sep 2008 21:03:52 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-129 This is quite excellent. It might ruffle a few feathers, especially of folks who are a bit too literal-minded about boundaries. This is an excellent mental model for helping explain to people new to UX, for example, how these things relate, and their histories. The only problem might be that others in the UX space might feel a bit left out -- where would the CHI crowd fit in, for example? Many of them don't self-identify as "IxD" ... though it has a lot to do with what CHI historically covers. But as you say, this isn't so much about people's identities as the focal points of practice. That'll always be a hard distinction for people to stomach, but it's an important one. BTW, I heard this quote while listening to Nassim Taleb's "Black Swan" (audiobook) this weekend: "Categories are necessary for humans but it becomes pathological when a category is seen as definitive, preventing people from considering the fuzziness of boundaries, let alone revising their categories." I like that quote because it reminds us that all of these models are only as good as their usefulness in a given moment -- they're not permanent limitations on reality. This is quite excellent. It might ruffle a few feathers, especially of folks who are a bit too literal-minded about boundaries.

This is an excellent mental model for helping explain to people new to UX, for example, how these things relate, and their histories.

The only problem might be that others in the UX space might feel a bit left out — where would the CHI crowd fit in, for example? Many of them don’t self-identify as “IxD” … though it has a lot to do with what CHI historically covers. But as you say, this isn’t so much about people’s identities as the focal points of practice. That’ll always be a hard distinction for people to stomach, but it’s an important one.

BTW, I heard this quote while listening to Nassim Taleb’s “Black Swan” (audiobook) this weekend: “Categories are necessary for humans but it becomes pathological when a category is seen as definitive, preventing people from considering the fuzziness of boundaries, let alone revising their categories.”

I like that quote because it reminds us that all of these models are only as good as their usefulness in a given moment — they’re not permanent limitations on reality.

]]> By: Steve Baty http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-126 Steve Baty Sat, 27 Sep 2008 23:48:46 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-126 Richard, Well, you've heard of a one-sided conversation? Thinking of our experiences as conversations is an idea that is driving a lot of brands today. By introducing the notion of conversation to the model you also explicitly state the back-and-forth that goes on, as well as conveying the sense of 'buzz' on which brands rely. Steve Richard,

Well, you’ve heard of a one-sided conversation? Thinking of our experiences as conversations is an idea that is driving a lot of brands today.

By introducing the notion of conversation to the model you also explicitly state the back-and-forth that goes on, as well as conveying the sense of ‘buzz’ on which brands rely.

Steve

]]> By: Richard http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-125 Richard Sat, 27 Sep 2008 12:11:46 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-125 Steve, thats a really interesting idea, I tend to lean towards the idea that most experiences we create are really, deep down, actually vehicles for conversation. I was a little gun-shy though of introducing any kind of "motivation" for the experiences for fear of being too narrow and excluding certain types of experience. Does *every* experience include an aspect of conversation for example? Steve, thats a really interesting idea, I tend to lean towards the idea that most experiences we create are really, deep down, actually vehicles for conversation. I was a little gun-shy though of introducing any kind of “motivation” for the experiences for fear of being too narrow and excluding certain types of experience. Does *every* experience include an aspect of conversation for example?

]]> By: Steve Baty http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-124 Steve Baty Sat, 27 Sep 2008 05:06:26 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-124 I'd love to see a circle (chasing it's tail) running through the centre of each of the triangles representing 'Conversation'. I think this would well represent both the social & experiential elements of what we do. Steve I’d love to see a circle (chasing it’s tail) running through the centre of each of the triangles representing ‘Conversation’. I think this would well represent both the social & experiential elements of what we do.

Steve

]]> By: Richard http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-123 Richard Fri, 26 Sep 2008 20:52:39 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-123 Hi Lorelei, I guess my choice of "connectedness" rather than "connections" was an attempt to keep all of the 3 Cs as nouns, additionally its definition of "the state of being connected" (even though I didn't use that one) made me feel like it was a more macro term. To be honest though any of the 'connect****' terms would probably be just as good. Hi Lorelei, I guess my choice of “connectedness” rather than “connections” was an attempt to keep all of the 3 Cs as nouns, additionally its definition of “the state of being connected” (even though I didn’t use that one) made me feel like it was a more macro term. To be honest though any of the ‘connect****’ terms would probably be just as good.

]]> By: Richard http://mauvyrusset.com/2008/09/26/the-foci-of-user-experience/#comment-122 Richard Fri, 26 Sep 2008 20:47:13 +0000 http://mauvyrusset.wordpress.com/?p=37#comment-122 Jennifer - absolutely! Thats what I was trying to get at a little with the Amazon example - they use so many social tools to try and "connect" their users together. Jennifer – absolutely! Thats what I was trying to get at a little with the Amazon example – they use so many social tools to try and “connect” their users together.

]]>